Among the 6xxx series of errors, QuickBooks error code 6190 is the one that a user can face while trying to access the company file, stored on the server at a different place, directly from any workstation. The error code 6190 pops up on the user’s computer screen with an error description, which states, “QuickBooks has encountered a problem and needs to close. We are sorry for the inconvenience.” There can be a number of reasons causing the error 6190 in QuickBooks Desktop that we intend to discuss with you, alongside the troubleshooting solutions through this post.
Want to get over QuickBooks error code 6190 without breaking a sweat? If yes, feel free to speak to certified QuickBooks professionals at 800-583-0572.What prompts the error 6190 in QuickBooks Desktop?Error 6190 in QuickBooks Desktop usually takes place because of the reasons we have mentioned below:- The QuickBooks Desktop version has been outdated.
- The ND (Network Data) and TLG (Transaction Log) configuration files, which let QuickBooks Desktop connect to the company file, have been damaged.
What should you do to fix QuickBooks error code 6190?Solution 1) Manually install the latest updates of QuickBooks Desktop- On the keyboard, press the Windows key to select the Start menu.
- Type “QuickBooks Desktop” into the search box.
- Right-click the icon of QuickBooks Desktop and select the Run as administrator option.
- Select the Help menu on the No Company Open Screen.
- From the drop-down menu, select the Update QuickBooks Desktop option.
- Select the Options tab and then click on the Mark All button.
- Click on the Save button.
- Select the Update Now tab and then checkmark the Reset Update checkbox.
- Click on the Get Updates button.
- Once you’re done downloading the updates, close QuickBooks Desktop.
- Restart QuickBooks Desktop and select the Yes option on the update installer.
- Once you’re done installing the updates in QuickBooks, reboot your computer.
Solution 2) Make changes to the ND and TLG configuration files- On the keyboard, press the Windows and E keys to open File Explorer.
- Open the C: drive and access the folder (Company Files) that contains the company file.
- In the Company Files folder, look for the TLG configuration file and right-click on it.
- From the drop-down list, select the Rename option.
- Add the text “.OLD” at the end of the file name.
- In the Company Files folder, look for the ND configuration file and right-click on it.
- From the drop-down list, select the Rename option.
- Add the text “.OLD” at the end of the file name.
Conclusion:If QuickBooks error code 6190 persists even after going through both the troubleshooting solutions explained in the post above, then the multi-user hosting settings of QuickBooks Desktop might be incorrect. Therefore, we suggest you correct the multi-user hosting settings of QuickBooks Desktop and check if this fixes the error. You can also ask for additional troubleshooting assistance to fix the multi-user error 6190 from certified QuickBooks professionals at 800-583-0572.